Flights Scanner Inc. (“Flights Scanner”, “we”, “our”, or “us”) operates the website flightsscanner.site (the “Website”) and provides travel-related information, flight booking assistance, fare guidance, and customer-support services (the “Services”).

We are a Canadian travel agency, and we are committed to protecting the privacy and personal information of all visitors and customers who interact with our Website or contact us by phone.

This Privacy Policy explains in clear terms:

• What personal information we collect
• How we collect it
• How and why we use it
• When we share it
• Your rights as a consumer
• How to contact us

This policy complies with

• PIPEDA (Canada)
• Google Ads Data Transparency Requirements
• U.S. consumer protection principles
• Industry best practices for data security

By using our Website or calling our support line (1-866-806-7638), you consent to the practices described in this Privacy Policy.

WHO WE ARE

Flights Scanner Inc. is a Canadian-based travel agency that provides independent flight booking assistance and general airline support services.

Important Disclosure:

We are not affiliated with, endorsed by, or acting on behalf of any airline, including Delta Air Lines, United Airlines, Air Canada, Alaska Airlines, JetBlue Airways, WestJet, or any other carrier.

We provide independent travel agency services only.

INFORMATION WE COLLECT

We collect the following categories of information:

Personal Information Provided Voluntarily

When you contact us or use our booking assistance services, you may provide:

• Full name
• Phone number
• Email address
• Travel details (origin, destination, dates)
• Passenger information (names, dates of birth if required for booking)
• Payment information (only when completing a ticket purchase)
• Preferences such as seat type, fare type, or special assistance

We collect this information only when you voluntarily provide it.

Automatically Collected Information

When you visit our Website, we may automatically collect

• IP address
• Browser type and version
• Device information
• Referring URLs
• Pages viewed
• Time spent on our Website
• Click activities
• Cookies and tracking pixels

This data helps us improve Website performance, security, and ad relevance

Information Collected by Google Ads & Third-Party Tools

We use Google Ads, Google Analytics, and similar platforms. These tools may collect:

• Location data (approximate, non-precise)
• Device identifiers
• Browsing behavior
• Click and conversion information

All tracking follows Google Ads and Google Analytics privacy guidelines

HOW WE USE YOUR INFORMATION

We use the information we collect for:

Providing Travel & Booking Services

• Book flight tickets on your behalf
• Process refunds, cancellations, or changes
• Provide customer assistance
• Verify identity (as required by airlines)
• Send booking confirmations
• Issue receipts or invoices

Customer Service & Communication

• Respond to inquiries
• Provide fare guidance
• Provide customer assistance
• Offer travel recommendations
• Send booking confirmations
• Contact you regarding your booking

You may receive phone calls, SMS, or emails depending on the nature of your request.

Improving Website & Advertising Performance

We use analytics and cookies to:

• Improve Website usability
• Understand traffic patterns
• Measure advertising effectiveness
• Improve ad relevance & quality score

Legal, Compliance & Fraud Prevention

We may use data to:

• Detect fraudulent transactions
• Meet airline or travel regulation requirements
• Comply with Canadian or international laws

SHARING & DISCLOSURE OF INFORMATION

We do not sell or rent personal information

We may share your information only with:

Airlines & Travel Providers

To complete bookings, we may share necessary details with:

• Airlines
• Global Distribution Systems (GDS)
• Travel consolidators
• Payment processors

Only the minimum required travel information is shared.

Service Providers

We work with trusted partners such as:

• Payment gateways
• CRM systems
• Fraud-prevention tools
• Web hosting providers
• Google Ads & Analytics systems

These partners are required to maintain confidentiality.

Legal or Regulatory Authorities

We may disclose information if required by law, including:

• We may disclose information if required by law, including:
• Court orders
• Government regulations
• Security investigations

COOKIES & TRACKING TECHNOLOGY

We use:

• Cookies
• Tracking pixels
• Google Ads conversion tags
• Google Analytics tracking
• Session identifiers

These tools help enhance user experience and optimize ads.

You may disable cookies through your browser settings, although some functionality may be limited.

DATA SECURITY

Flights Scanner Inc. employs safeguards such as:

• SSL encryption
• Secure servers
• Restricted employee access
• PCI-compliant payment processing
• Firewall and threat detection systems

While no system is 100% secure, we take every reasonable measure to protect personal information.

THIRD-PARTY LINKS

Our Website may contain links to:

• Airline websites
• Travel resources
• Government travel sites

We are not responsible for the privacy practices of third-party websites.

CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18.We do not knowingly collect personal information from minors.

INTERNATIONAL DATA TRANSFERS

Since we assist with worldwide travel bookings, your data may be processed in:

• Canada
• United States
• Other countries where airlines operate

YOUR RIGHTS & CHOICES

Depending on your location, you may request:

• Access to the personal data we hold
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Withdrawal of consent
• A copy of your personal data

To exercise these rights, contact us below.

HOW LONG WE KEEP YOUR DATA

We retain personal information only as long as needed to:

• Complete bookings
• Provide customer service
• Meet legal or tax requirements
• Prevent fraud

Typical retention: 2–7 years, depending on the data type and legal requirements.

CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to request changes to your data, contact us:

Flights Scanner Inc.Canada

Call: 1-866-806-7638

Email: contact@flightsscanner.ca